By accessing or using the LeadsAlto website, matching services, professional network, or professional SMS messaging program, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, please do not use our services.
LeadsAlto operates a consumer-to-professional matching service that helps consumers connect with local professionals for home services and related projects.
Consumers may submit information about a project or service they need. LeadsAlto may use the information provided to identify and connect the consumer with one or more participating professionals who may be able to assist with the requested service.
Separately, LeadsAlto communicates by SMS with professional applicants and professional customers who directly opt in to the LeadsAlto professional SMS program.
The professional SMS program is separate from LeadsAlto's consumer matching activities.
You must be at least 18 years old to use LeadsAlto services or opt in to the professional SMS program.
Consumers may submit information regarding a home service or other project for which they would like assistance finding a local professional.
Information submitted may include:
By submitting a project request, the consumer authorizes LeadsAlto to use the information provided to process the request and identify appropriate participating professionals.
LeadsAlto may share relevant project details and contact information with one or more matched professionals so those professionals can respond to the consumer's request.
Consumers do not enroll in the LeadsAlto professional SMS program by submitting a project request.
LeadsAlto's SMS messaging program is a first-party communication channel available only to local service professionals who apply to join or maintain an account with the LeadsAlto professional network.
Professionals may opt in by providing their mobile telephone number through the LeadsAlto Pro Application and voluntarily selecting the separate SMS consent checkbox.
By opting in, the professional agrees to receive SMS text messages directly from LeadsAlto at the mobile number provided.
Messages may include:
Message frequency: Message frequency varies based on account activity and interaction with LeadsAlto and may typically range from a few messages per week to a few messages per month.
Message and data rates: Message and data rates may apply.
Opt out: Reply STOP to any LeadsAlto message to unsubscribe. After an opt-out request, LeadsAlto may send one confirmation message. No additional messages will be sent through that SMS program unless the recipient subsequently opts in again.
Help: Reply HELP for assistance or contact LeadsAlto at [email protected].
Carrier disclaimer: Wireless carriers, including AT&T, T-Mobile, Verizon, and their affiliates, are not responsible for delayed or undelivered messages.
Consent to receive SMS messages is not a condition of purchasing LeadsAlto services, applying to participate in the professional network, or being approved for the platform.
The LeadsAlto professional SMS program is separate from LeadsAlto's consumer-to-professional matching service.
Consumers who submit project requests do not receive SMS messages from LeadsAlto through this professional SMS program.
LeadsAlto does not use the professional SMS program to:
When LeadsAlto provides consumer project or contact information to a participating professional, that information is delivered separately from the LeadsAlto professional SMS program.
Any subsequent communication between a professional and a consumer is between those parties and is not part of the LeadsAlto professional SMS program.
Participating professionals are responsible for ensuring that their own calls, emails, SMS messages, and other communications with consumers comply with applicable federal and state laws, carrier rules, telecommunications requirements, and applicable consent requirements.
SMS consent provided to LeadsAlto applies only to communications from LeadsAlto.
Mobile telephone numbers, SMS opt-in records, and SMS consent obtained for the LeadsAlto professional messaging program will not be sold, rented, or transferred to third parties or affiliates for their own marketing or promotional purposes.
The sharing of consumer project information with matched professionals for the purpose of responding to a consumer's requested service is separate from the LeadsAlto professional SMS opt-in program.
For additional information regarding how LeadsAlto collects, uses, and shares information, please review our Privacy Policy.
LeadsAlto is a matching service.
We do not employ participating professionals and do not guarantee or warrant the quality, availability, pricing, licensing, insurance status, workmanship, or performance of any professional.
Consumers are responsible for independently evaluating any professional before entering into an agreement for services.
Any agreement for services is directly between the consumer and the professional.
LeadsAlto is not a party to contracts entered into between consumers and participating professionals unless expressly stated otherwise in writing.
Professionals participating in LeadsAlto operate as independent businesses.
Professionals are responsible for maintaining all licenses, insurance, permits, certifications, and other requirements applicable to their business and services.
Professionals are also responsible for complying with applicable laws relating to advertising, consumer communications, calling, texting, email marketing, privacy, and data protection.
Participation in LeadsAlto does not guarantee any specific number of project opportunities, customers, appointments, sales, revenue, or other business results.
Results may vary based on factors including location, service category, consumer demand, competition, availability, responsiveness, pricing, and market conditions.
You agree not to:
All content on the LeadsAlto website, including text, graphics, logos, branding, designs, software, and the LeadsAlto name, is owned by LeadsAlto or its licensors and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit LeadsAlto proprietary materials without authorization.
LeadsAlto may use third-party service providers for services including:
Use of certain third-party services may also be subject to those providers' terms and privacy policies.
Your use of LeadsAlto is also governed by our Privacy Policy.
The Privacy Policy explains how we collect, use, disclose, retain, and protect information, including consumer project information and information relating to the LeadsAlto professional SMS program.
LeadsAlto services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, LeadsAlto makes no warranties, express or implied, regarding:
LeadsAlto does not guarantee the availability, quality, pricing, performance, or results of any professional.
To the fullest extent permitted by applicable law, LeadsAlto and its owners, affiliates, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of LeadsAlto.
LeadsAlto is not responsible for the acts, omissions, services, representations, pricing, agreements, or conduct of independent professionals or consumers.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
To the extent permitted by law, you agree to indemnify and hold harmless LeadsAlto and its owners, affiliates, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and reasonable attorneys' fees arising from:
LeadsAlto may suspend or terminate access to its services for violations of these Terms, fraudulent activity, unlawful conduct, misuse of consumer information, abuse of the platform, or other conduct that creates legal, operational, security, or reputational risk.
LeadsAlto may modify, suspend, discontinue, or add features to its services at any time.
We do not guarantee that any particular feature or service will remain available indefinitely.
LeadsAlto may update these Terms periodically.
The revised Terms will be posted on this page with an updated "Last Updated" date.
Continued use of LeadsAlto after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by applicable law.
These Terms are governed by applicable federal law and the laws of the State of Arizona, without regard to conflict-of-law principles.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.
These Terms, together with the Privacy Policy and any separate written agreement between LeadsAlto and a professional customer, constitute the applicable agreement concerning use of LeadsAlto services.
If a separate written agreement between LeadsAlto and a professional customer conflicts with these Terms regarding paid professional services, the separate written agreement controls with respect to that conflict.
Questions regarding these Terms may be directed to: